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Support
Something not right, or a question we haven't answered? Write to us.
It helps to include your phone model, its iOS or Android version, and a screenshot if something looks wrong. We read every message and usually reply within two working days.
Common questions
When does a new daily page arrive?
A new page goes up for everyone at the same moment, 00:00 UTC (5:30 am in India). The Today screen counts down to it. Each page has eight puzzles: four easy, three medium and one hard.
What is a Perfect Day, and how do streaks work?
Solve all eight puzzles on a page and the day is perfect. Perfect days in a row build your streak. Miss a day and the app tells you once, kindly. A broken streak can be repaired with ink drops, and Inkbloom Plus repairs it automatically.
What are ink drops?
Ink drops are Inkbloom's currency. You earn them by playing (a daily claim, Perfect Days, and short ads you choose to watch) and spend them on hints, Library packs and streak repairs. They're also sold in small bundles. Starting a puzzle is always free, and the daily page is never locked.
Will ads interrupt my puzzle?
Never. No ad appears while you're solving, between moves, or on a wrong answer, and the daily page stays clear of them from start to finish. In the Library an ad can appear between puzzles, and a small banner sits on some screens. Ad-free (monthly, yearly or once and for all) removes them, and so does Inkbloom Plus.
What does Inkbloom Plus include?
No ads, unlimited hints, every Library pack, every past page, and automatic streak repair. Plus renews automatically until you cancel it.
How do I cancel a subscription?
Subscriptions belong to your store account, so you cancel them there, at least 24 hours before the current period ends. On iPhone or iPad: Settings → your name → Subscriptions. On Android: Google Play → your profile → Payments & subscriptions → Subscriptions. Deleting your Inkbloom account does not cancel a subscription.
How do I restore a purchase on a new phone?
Sign in to the same App Store or Google Play account, open Inkbloom, go to the You tab and tap Restore purchases.
Does Inkbloom work offline?
Yes. Puzzles are stored on your phone before you open them, so the daily page and your Library play without a connection. Progress syncs the next time you're online. Leaderboards and account features need a connection.
Do I need an account?
No. An anonymous account is created for you automatically. You can link a Google or Apple account if you want to keep your progress across devices or appear on the daily leaderboards.
How do leaderboards work?
They're optional and you have to go and find them. Inkbloom shows where you sit as a percentile, like "top 20% today", rather than a position. Hint-free solves are ranked on their own board. Appearing on a leaderboard needs a linked Google or Apple account.
How do I change my ad privacy choices?
On iPhone, Inkbloom asks once, after the short intro, whether ads may use your activity. You can change that any time in iOS Settings → Privacy & Security → Tracking. Where the law requires a consent form (such as the EU and UK), you can reopen it from Ad privacy choices on the You tab.
How do I delete my account?
In the app: You → Account & privacy → Delete account. It takes effect at once. The delete-account page explains what is removed and what is kept, and how to ask if you no longer have the app.
Your data
Read the privacy policy and the terms of use. To remove everything stored against your account, see delete your account.