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Delete your Inkbloom account

Last updated 9 November 2026

You can delete your Inkbloom account and everything stored against it at any time, for any reason, from inside the app. It takes effect at once, and it cannot be undone.

What gets deleted

• Your account itself, and the sign-in record behind it.
• Your profile: the display name you chose and your country.
• Every puzzle you have played: progress, solve times, hints used, and unfinished boards.
• Your streak and your settings.
• Your row on every leaderboard you appear on, the all-time streaks board included — the name, the country and the time or streak that made up the row.
• The records our servers kept to verify your submitted times.
• Your customer record with RevenueCat, the service that processes purchases for us, under which your Plus or Remove Ads entitlements were tracked.

What is kept, and why

Each day's leaderboard keeps its counts — how many people solved a puzzle, and the percentile lines built from those counts — after your row comes off it. A count names nobody, and removing one would silently change the day's rankings for everyone else.

Purchase and subscription records are held by Google Play or the Apple App Store, not by us, and are kept by them for their own tax and accounting purposes. We cannot delete those on your behalf, and you should contact the relevant store if you need to.

Crash reports carry no account identifier and cannot be traced back to you. Usage statistics (Firebase Analytics) are recorded against your account identifier, not your name; deleting the account does not remove events already recorded, but once the account is gone that identifier no longer belongs to any account, so nothing connects them to you. They expire on Firebase's own schedule, which is capped at fourteen months.

On your phone, your Ink Drops and the puzzle packs you spent them on stay, because they belong to the phone rather than to the account. Uninstalling the app removes them along with everything else held on the device.

If you no longer have the app

If you linked a Google or Apple account, email support@inkbloompuzzles.com with "Delete my Inkbloom account" in the subject line, from the Google or Apple address you linked. That address is what identifies your account to us, and we need nothing else. We reply to confirm, and the deletion is completed within 30 days of your request. If the app is still installed on any phone, sign out of it first (You → Sign out), so that nothing on that phone is sent to the account after you have asked for it to go.

If you never linked an account, your play is not connected to any name, address or identity — not to us and not to anyone. The account identifier the app uses is visible to other players on the leaderboards, so it does not prove that an account is yours, and we cannot verify or act on an email that quotes one. The app is the only way to delete a guest account, and it can only delete the account it is signed in as. If you have uninstalled the app, that guest account cannot be reached again from any device: it holds no name, address or identifier of yours, and nothing on our servers connects it to you.

Signing out is not deleting

Signing out of a linked account clears that account's data from the phone — your progress, your stats, your streak, your display name and your country — so that whoever picks the phone up next starts fresh. Nothing is deleted: it all stays in your account and comes back the next time you sign in. Your Ink Drops, and the puzzle packs you spent them on, stay on the phone, because they belong to the phone rather than to the account.

Cancelling a subscription

Deleting your account does not cancel an Inkbloom Plus subscription, because the subscription belongs to your store account rather than to us. Cancel it in the Google Play Store or in your Apple subscription settings first, then delete the account.